Terms & Conditions


Welcome, and thank you for choosing Zenutri! Zenutri is a revolutionary platform providing personalised vitamin and supplement recommendations through an intuitive online platform. We proudly operate the Website zenutri.com.au to bring you this innovative service. As with all professional operations, certain rules and regulations govern the use of our Website and services. These rules are encapsulated within the terms and conditions outlined herein. When accessing this Website and using our services, it is assumed that you agree to accept these terms and conditions in full without reservation. This implies your agreement to abide by the guidelines and obligations specified within this document. Therefore, by choosing to utilise the Zenutri website and our tailored services, you are making a legal agreement with us, under which you acknowledge and accept a set of responsibilities and practices that are key to the operation of our services. These terms and conditions are more than just a formality. They define our relationship with you, clarify the expectations and obligations on both sides and protect the rights of all parties involved. They provide a detailed guide for how our Website and services should be used and, importantly, define the principles we expect our users to follow. We also want to emphasise that your agreement to these terms and conditions is all-encompassing, extending to all facets of our Website and services. This includes but is not limited to accessing information, participating in our quiz, receiving personalised recommendations, subscribing to our services, and engaging in communication within the Zenutri community. It's crucial to understand that accepting these terms and conditions forms the basis of your relationship with Zenutri. Therefore, we strongly recommend reading these terms carefully and ensuring you understand them before using our Website and services. Furthermore, by continuing to use our platform, it's understood that you fully accept the terms and conditions outlined herein. If you disagree with these terms and conditions or have concerns, we kindly ask that you refrain from using our Website and services. However, if you have any questions or uncertainties or need clarification regarding these terms and conditions, we invite you to contact us through the 'Contact Us section of our Website. Our Team is always ready to assist you. Once again, welcome to Zenutri. We look forward to guiding you on your personalised journey towards optimal health and well-being!

Using Our Website

The Zenutri website and services are designed for individuals at least 18. Your access to and use Our Website and services signify your declaration and confirmation that you have attained this age threshold. If you are under 18, your use of our Website is permissible only under the active supervision and explicit consent of a parent or legal guardian. This stipulation exists to protect the interests of minors and ensures that the appropriate maturity and understanding are applied to the use of our services. Accepting these terms and conditions is a prerequisite for using Zenutri's Website and associated services. This acceptance is not a one-time action; rather, it signifies an ongoing agreement wherein you commit to complying consistently with these terms and conditions throughout your interaction with our platform. This consistent Adherence is essential in maintaining a safe, respectful, and productive environment for all users. Furthermore, it is important to understand that using Zenutri's Website and services is entirely at your discretion and risk. While we strive to provide accurate, up-to-date information and secure systems, we cannot guarantee uninterrupted access to our Website or the infallibility of our systems. As a user, you accept responsibility for your actions on the Website and any outcomes arising from using it and its services. The Zenutri website offers information, services, and a community for personalised vitamins and supplements. It should be treated with respect and responsibility as any professional service. We trust that you will use Zenutri in a manner that adheres to these terms and conditions and aligns with the spirit of the community we aim to foster. Quiz and Recommendations Zenutri's personalised vitamin recommendation service is an innovative tool that generates supplement suggestions based on your unique lifestyle, diet, and health needs. These recommendations stem from your responses to our carefully designed online quiz. This quiz represents a broad spectrum of questions considering various aspects of your wellness and lifestyle. However, the accuracy, utility, and relevance of our recommendations rely heavily on the truthfulness and completeness of your responses. You acknowledge and agree by partaking in our quiz and using our recommendation service. Bear sole responsibility for the accuracy and completeness of your responses. This agreement implies that any errors, omissions, or inaccuracies in the information provided may result in recommendations that only partially match your needs or circumstances. It is important to underline that while our recommendations are based on established knowledge of vitamins, minerals, and their effect on human health, they do not constitute professional medical advice, diagnosis, or treatment. Instead, the recommendations are intended to guide your research and decision-making concerning dietary supplements. We firmly advise that you consult with a healthcare professional before starting any new dietary supplement regimen. A healthcare professional has the knowledge and experience to consider your whole health picture, including pre-existing conditions, other medications or supplements you're taking, and more. Consequently, even if a supplement has been recommended based on the quiz, it should not be used to replace or disregard professional medical advice or delay seeking it. Always Prioritise professional medical counsel, particularly if you're pregnant, nursing, have a medical condition or are taking any medication.

Liability and Responsibility

Zenutri's primary function is to offer personalised vitamin recommendations derived from the information you voluntarily submit through our online quiz. It is important to note that Zenutri operates on the principle of user honesty and transparency. As a user, you are responsible for assuring this information's accuracy, reliability, and completeness. Your acknowledgment of this responsibility is critical in ensuring that the recommendations provided by Zenuti are suitable. And appropriate for your specific health requirements and lifestyle. As such, Zenuti cannot and does not assume liability for any errors, omissions, inaccuracies, or Misconceptions in the recommendations provided because of incorrect, incomplete, or misleading information provided by you. Our algorithmic system functions based on the data you provide; therefore, the responsibility for the authenticity of the data and, by extension, the validity of the recommendations falls squarely on your shoulders. Furthermore, you are strongly advised to consult with a healthcare professional before commencing any new dietary supplement regimen Zenutri provides. This is especially crucial if you have pre-existing health conditions, are pregnant or nursing, or are taking any other medication. Your healthcare professional is equipped to give advice considering your complete health history and current health status. Therefore, Zenutri's recommendations should be considered a supplemental guide to professional health advice rather than a replacement or alternative. Using Zenutri's Website and services, you agree to assume full liability for applying the Provided recommendations, absolving Zenutri of any adverse outcomes, health complications, or any other issues arising from supplements based on the provided recommendations. This agreement holds even if such outcomes arise from the information you supplied inaccurately. Using our Website and service signifies your understanding and acceptance of this and all other terms.

Return Policy

Zenutri is committed to delivering premium quality products and ensuring our customers' satisfaction. We understand that a product may not meet your expectations or needs sometimes. In such instances, our return policy is structured to be straightforward and customer-friendly, ensuring a hassle-free process. Customers can return both opened and unopened merchandise within 30 days of delivery. To qualify for a return, items must be in original packaging and condition, including all accessories, manuals, and documentation. A valid receipt or proof of purchase is also required to process the return. To initiate a return, please get in touch with our dedicated customer service team, who will guide you through the process and provide the necessary shipping labels and instructions. While customers may be responsible for the shipping costs for returning the products, unless the return is due to an error on our part, we recommend using a trackable shipping service to ensure your items are secure and documented return. Upon receipt and inspection of the returned items, we will promptly notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original payment method within a specific number of days. Please note that shipping costs are non-refundable. In cases of defective or damaged items upon arrival, or if the wrong product has been received, we urge you to contact us immediately. We are committed to promptly rectifying such issues by arranging a replacement or refund. Your satisfaction is paramount, and our Customer Service team is always at your disposal to address any questions or provide assistance with your return. At Zenutri, we are dedicated to ensuring that your experience with our products is positive and that our policies reflect our commitment to your health and well-being.

Intellectual Property

All materials displayed or otherwise accessible through Zenutri's Website, including, but not limited to, text, graphics, videos, photos, logos, icons, designs, software, and applications, are either owned by Zenutri or its content suppliers and are protected under Australian and international copyright, trademark, and other intellectual property laws. By accessing or using the Zenutri website, you acknowledge and agree that all content is for personal And non-commercial use. Unauthorised downloading, copying, reproduction, modification, publishing, distribution, or broadcasting of any content from Zenutri's Website is strictly prohibited without Zenutri's explicit written consent. Furthermore, you are not permitted to use any of Zenutri's intellectual property, including but not limited to trademarks, service marks, logos, and copyrighted material, for any reason without Zenutri's prior written consent. Furthermore, you agree not to infringe upon Zenutri's intellectual property rights or those of its content suppliers. This includes but is not limited to modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, or creating derivative works from any content, products, or services obtained from the Zenutri website unless expressly authorised by Zenutri. Your compliance with this clause ensures the integrity of Zenutri's intellectual property and respects the rights of Zenutri and its content suppliers. Breaching these intellectual property conditions may result in significant civil and criminal penalties under Australian and international law. Zenutri reserves the right to take necessary legal action to enforce its rights. Your access to and use of Zenutri's Website signifies your understanding, agreement, and acceptance of these intellectual property terms and the full terms and conditions outlined herein. Any violation of these terms may immediately terminate your access to Zenutri's services and Website.


Zenutri acknowledges the importance of your privacy and is dedicated to managing and safeguarding your personal information responsibly and securely. We are committed to upholding the Australian Privacy Principles established under the Privacy Act 10988 (Cth) and other applicable data protection laws and regulations. Our Privacy Policy, accessible on our Website, provides comprehensive details about how we collect, Store, use, and manage your personal information. The Privacy Policy is integral to these terms and conditions and should be read together. By using our Website and services, you consent to collecting and using your personal information as our Privacy Policy outlines. With the utmost respect and confidentiality, we handle your personal information, such as your Name, contact details, and other personal details you provide when taking the Zenutri quiz or making a purchase. We use this data to customise your experience, provide personalised recommendations, process transactions, and improve our services. You have the right to access, update or correct your personal information held by us, subject to Certain exceptions are provided by law. If you wish to do so, don't hesitate to contact us using the contact details provided in our Privacy Policy. By accessing and using our Website, you confirm that you have read, understood, and agreed to our Privacy Policy and these terms and conditions. Furthermore, you acknowledge and accept that the Internet is not entirely secure, and therefore, the confidentiality of your personal information cannot be guaranteed when transmitted over the Internet. Thus, any information you send to Zenutri online It is at your own risk. Your continued use of our Website following any updates or changes to our Privacy Policy constitutes your acceptance of such changes. We encourage you to review our Privacy Policy periodically to stay informed about how we manage and protect your personal information


Zenutri maintains the discretion to modify, alter, revise, or otherwise change these terms and conditions at any time and for any reason. This may include adjustments to reflect service changes, legal or regulatory requirements, or to address user feedback. Any changes will take effect immediately upon their posting on the Website, and your continued use of the Website after any changes have been made signifies your acceptance of the revised terms and conditions. Given the potential for changes, we strongly encourage you to periodically revisit and review this page to ensure your continued familiarity and understanding of our terms and conditions. You accept that it is your responsibility to monitor any modifications to the terms and conditions and to be aware of any changes made. If you disagree with the changes, you should discontinue using our Website and services. However, if you continue using our services after the revised terms and conditions come Into effect, you will be bound by the updated policy. In the event of any material changes, we may take additional steps to notify you, such as by sending you an email notification or posting a notice on our Website. However, you must regularly check these terms and conditions for updates.

Governing Law and Jurisdiction

These terms and conditions, as well as your access to and use of the Zenutri website and services, are governed by and construed following the laws of Australia, without regard to conflict of law principles. Accordingly, this agreement is deemed to have been made and executed in Australia. You agree to submit to the exclusive jurisdiction of the courts located within Australia for any disputes, claims, or causes of action arising out of or relating to these terms and conditions or your use of the Zenutri website and services. This includes any dispute about these terms and conditions' validity, interpretation, breach, or termination. Using Zenutri's Website and services, you confirm that you understand and acknowledge that by agreeing to this clause, you are waiving rights to bring a claim in any other jurisdiction or court and to a jury trial. In addition, any claim you may have against Zenutri must be commenced within one year after the claim or cause of action arises, or it will be forever barred. Despite this, if you have violated or threatened to violate Zenutri's intellectual property rights, Zenutri may seek injunctive or other appropriate relief in any court, and you consent to exclusive jurisdiction and venue in such courts.

Contact Us and Acceptance of Terms

For any queries, clarifications, or concerns regarding these terms and conditions, or if you need assistance with the services offered by Zenutri, please reach out to us through our 'Contact Us page on our Website. We strive to provide you with a prompt and efficient resolution of your concerns. By accessing Zenutri's Website and using our services, you declare that you have diligently read, comprehended, and concurred to be legally bound by these terms and conditions. Your acceptance indicates your agreement to comply with all provisions and not to act against them while using our Website and services. Furthermore, you affirm that these terms and conditions are a binding contract between you and Zenutri, enforceable under applicable laws.